Privacy Policy

1. Introduction

Peak State Recovery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for treatment services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and similar contact details you provide voluntarily through our forms or chat.
• Health Information: Information you share related to substance use, treatment history, and insurance coverage for the purpose of admissions assistance.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website, collected automatically through analytics tools.
• Communications: Chat transcripts, emails, or other messages you send to us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide admissions assistance
• Verify insurance coverage on your behalf
• Connect you with appropriate treatment services
• Send follow-up communications you have requested
• Improve our website and services
• Comply with applicable laws and regulations

4. HIPAA Compliance

We take your health information seriously. To the extent that information you share with us constitutes Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), we handle it in accordance with applicable HIPAA regulations. We do not sell, rent, or share your health information with third parties for marketing purposes.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., CRM, email platforms), subject to confidentiality agreements.
• Insurance Verification Partners: As necessary to verify your coverage at your request.
• Legal Requirements: When required by law, court order, or governmental authority.
• Safety: When necessary to protect the safety of individuals or the public.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (including Microsoft Clarity) to analyze site usage, understand user behavior, and improve user experience. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of certain communications
• Request a copy of information we hold about you

To exercise these rights, please contact us at the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with a revised date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: